Privacy Policy for LIV Conversions

Last updated: 10/06/2026

This Privacy Policy explains how LIV Conversions (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.livconversions.co.uk (“the Website”) or contact us for services.

By using our Website, you agree to the practices described in this policy.

1. Who We Are

Business Name: LIV Conversions Website: www.livconversions.co.uk‍

Email: liv.conversions@gmail.com

Address:

Unit 10

Greenfields Business Park

Wheatfield Way

Hinckley

LE10 1BB

We are the data controller responsible for your personal information.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you:

Contact us via forms or email
Request a quote
Book a service
Sign up for updates

You may provide:

Name
Email address
Phone number
Vehicle details (if applicable)
Project requirements
Any message or attachments you send

b. Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Cookies and tracking data

c. Third‑Party Data

If you interact with third‑party tools (e.g., analytics, social media, payment processors), they may collect data according to their own privacy policies.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotes and service information
Manage bookings and customer communication
Improve our Website and services
Analyse traffic and performance
Maintain security and prevent fraud
Comply with legal obligations

We do not sell your personal information.

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following legal bases:

Consent — when you submit a form or request information
Contractual necessity — when providing quotes or services
Legitimate interests — website analytics, security, business operations
Legal obligations — record‑keeping, tax, or regulatory requirements

5. How We Share Your Information

We may share your information with:

Website hosting providers
Email and communication tools
Analytics services
Payment processors (if applicable)
Legal authorities when required

We do not share your data with advertisers or unrelated third parties.

6. Cookies & Tracking Technologies

Our Website may use cookies to:

Enable essential site functions
Improve performance
Analyse visitor behaviour

You can manage or disable cookies through your browser settings.

If you want, I can create a separate Cookie Policy for you.

7. Data Retention

We keep personal data only for as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations

Project‑related information may be stored longer for warranty or reference purposes.

8. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
Request data portability
Restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us using the details above.

9. Data Security

We take reasonable technical and organisational measures to protect your data. However, no online transmission is completely secure.

10. Third‑Party Links

Our Website may contain links to external websites. We are not responsible for their content or privacy practices.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version. Continued use of the Website indicates acceptance of any changes.

13. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at: